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Website Maintenance

Many Website developers are eager to build the website but few will offer to maintain it. Our service is a complete solution when it comes to fulfilling your needs. We can train your Administrative person to maintain the text on your site yourself or you can let us manage the entire process for you, we are one of the few companies that measure success one customer at a time.

Website maintenance covers more then the changing of content on your web pages. Problems can arise which may cause your site to malfunction. The hosting service may upgrade a server which causes a function on your site to not work as expected or a customer may contact you to say a page is not behaving correctly. The customer expects you to fix the problem. But the problem may not be with your site, the problem may be related to the browser the customer is using. A new version of the browser may have a bug, but how would you know that? The point is you don't and there is no need for you to be bothered with such time consuming issues. We field all complaints, work to identify the causes and find satisfactory resolutions. With our maintenance package you can rest assured that everything on your website is functioning properly.
There are 4 maintenance plans to fit your individual requirements. The 1st three plans include 12 hours of maintenance. Additional hours are billed at $65 per hour.

Purchasing Maintenance plan A, B, or C provides the following benefits. 

Billing for work done on the site is charge at the Plan rate. In the case of plan A, work is billed in 15 minute increments. If you do not have a maintenance plan, time is billed in one hour increments.

Technical Support for problems related to the functioning of the site are handled without an additional charge when the site is hosted on our servers.  When the problem is related to a hosting issue and the site is not hosted on our servers there will be a time charge.


Plan 

Cost

A. 15 minute increment billing* . . . . . . . . . . .   $1600

B. 30 minute increment billing* . . . . . . . . . . .   $1200

C. 1 hour increment billing*. . . . . . . . . . . . . .   $1000

D. 1 hour minimum for all incidents . . . . . . . .   pay as you go

* Free Technical support, when site is hosted on our servers.  Sites that are NOT hosted on our servers will be billed the Agreement rate for Time spent on problems related to web hosting.  There is no charge for solving problems when the site is hosted on our servers. 

Install and Configure Contribute

(2 hour minimum) . . . . . . . . . . . . . . $100 per hour  
Macromedia Contribute is the easiest way for anyone to update, add, and publish web content in minutes with no HTML training or experience required. With Contribute, non-technical users can make changes to any HTML website while automatically maintaining site standards for style, layout, and code. Whether a content provider or web professional, find out how Contribute can save time and streamline the web-content maintenance process.

We will install and configure the Contribute software.  Once installed you will have complete control over which areas of your site are editable and by whom. Contact Us today for a quote. 

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